Our Approach to Accessibility
We aim to design and maintain our website in a way that is inclusive and usable for a wide range of users. In doing so, we consider recognized accessibility guidelines and best practices, including the Web Content Accessibility Guidelines (WCAG), as part of our ongoing development and maintenance efforts.
Because technology, content, and assistive tools evolve over time, accessibility is not a one-time effort. We regularly evaluate our website and make updates where feasible to improve usability and access.
Ongoing Improvements
We take accessibility seriously and work to address issues as they are identified. Our team reviews accessibility considerations during updates to our website and strives to resolve barriers that may impact users’ ability to access content or functionality.
While we make reasonable efforts to improve accessibility, some content or features may not yet fully conform to all accessibility standards at all times.
Feedback and Assistance
If you experience difficulty accessing any part of our website, or if you have questions or feedback related to accessibility, we encourage you to contact us. We are committed to reviewing accessibility-related feedback and responding in a timely manner.
Please contact us at support@hineighbor.com.
When reaching out, it may be helpful to include:
- the page or feature you were trying to access
- the type of assistive technology or device you are using (if applicable)
- a brief description of the issue you encountered
This information helps us better understand and address the concern.
Third-party Content
Some content or functionality on our website may be provided by third-party platforms or services that are not fully under our control. While we encourage accessibility from our partners, we cannot guarantee the accessibility of third-party content.